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    Management Principles: The Power of Progressive Stimulus
    • Feb 2
    • 2 min

    Management Principles: The Power of Progressive Stimulus

    Has there ever been a time in human existence where the degree of distraction exceeded the current magnitude? Why is this relevant in the...
    Jeff Clause - A Journey in People-Centricity
    • Oct 13, 2021
    • 1 min

    Jeff Clause - A Journey in People-Centricity

    Season 3 of the Business Culture Podcast is upon us and we are delighted to introduce a very special guest to kick off the new chapter -...
    PODCAST: Finding the Leadership Balance between Aspiration & Humility
    • Sep 20, 2021
    • 1 min

    PODCAST: Finding the Leadership Balance between Aspiration & Humility

    Our founder, Rob Arnold, had the pleasure of sitting down with Damian Wrigley, GM of Pearl Valley Golf Estate at Val de Vie to understand...
    PODCAST: Running a Club as a Business (not a club)
    • Sep 5, 2021
    • 1 min

    PODCAST: Running a Club as a Business (not a club)

    Our founder, Rob Arnold, had the pleasure of sitting down with Chris Bentley, CEO of Royal Johannesburg and Kensington Golf Club to...
    Dealing with Difficult Customers & Members
    • Aug 8, 2021
    • 1 min

    Dealing with Difficult Customers & Members

    I recently had the pleasure of conversing with the mercurial Mike Leemhuis, one of South Africa's most successful exports in the club and...
    Business Culture Podcast: Mike Leemhuis - Leading & Managing in Tumultuous Times
    • Aug 5, 2021
    • 1 min

    Business Culture Podcast: Mike Leemhuis - Leading & Managing in Tumultuous Times

    A South African that has made global impact through a wonderful career in the golf and club industry. In this episode, Rob Arnold &...
    Employee Training: The Infinite Game
    • May 22, 2021
    • 2 min

    Employee Training: The Infinite Game

    In a recent meeting with a prospect, I was asked the question, "Can we not just sign up for a few of the online courses rather than...
    Why people join Golf Clubs today
    • Nov 11, 2020
    • 1 min

    Why people join Golf Clubs today

    After recently hosting a webinar on this topic for club managers, I wanted to pen a few key sentiments from the webinar which would...
    Content Partner Q&A - Tom Dawson-Squibb
    • Sep 21, 2020
    • 1 min

    Content Partner Q&A - Tom Dawson-Squibb

    In our latest Q&A short, we chat to teaming and leadership virtuoso, Tom Dawson-Squibb about how he got into the teaming and leadership...
    Being of Value to an Organisation Today
    • Jun 29, 2020
    • 1 min

    Being of Value to an Organisation Today

    What does it mean to be of VALUE to a company right now? Our founder, Rob Arnold recently chatted to Kieno Kammies on #CapeTalk on the...
    RCA Shorts - Learning from 10 Years in Business - Recognition
    • May 12, 2020
    • 1 min

    RCA Shorts - Learning from 10 Years in Business - Recognition

    The company behind the Business Culture Podcast series, RCA Consulting, turned 10 years old in January 2020 and in reflection, Rob Arnold...
    Business Culture Podcast - S.2 EP.3 - Mike Leemhu - Creating Impact in Uncertain Times
    • May 2, 2020
    • 2 min

    Business Culture Podcast - S.2 EP.3 - Mike Leemhu - Creating Impact in Uncertain Times

    Michael Leemhuis, M.A. Ed., CCM, CCE, PGA Master Professional Michael was born and had his initial education in South Africa. After...
    Taking Madiba's Lead
    • Apr 12, 2020
    • 1 min

    Taking Madiba's Lead

    In the spirit of maintaining a progressive psychology during these uncertain times, we've drawn inspiration from South Africa's greatest...
    Business Culture Podcast - S.2 Ep.1 - Brett Graham - The Laureus Story: A Purpose-led Organisation
    • Mar 11, 2020
    • 1 min

    Business Culture Podcast - S.2 Ep.1 - Brett Graham - The Laureus Story: A Purpose-led Organisation

    We kick-off Season 2 of the Business Culture Podcast with a fascinating discussion about the Laureus Sport for Good Foundation with SA...
    Business Culture Podcast - Episode 9 - Mark Fawzy - Listening to Customers
    • Feb 13, 2020
    • 1 min

    Business Culture Podcast - Episode 9 - Mark Fawzy - Listening to Customers

    In this episode, Rob got to chat with Mark Fawzy - the founder of Boxchamp, a globally successful tech solution for gyms born in SA.
    Business Culture Podcast - Episode 7 - Recruiting Millenials & RCA turns 10
    • Dec 12, 2019
    • 1 min

    Business Culture Podcast - Episode 7 - Recruiting Millenials & RCA turns 10

    Rob sat down with on o RCA's brightest young recruits, Claudia Gevers as well as reflecting on 10 years of lessons with RCA.
    The Game-Changing GM's & CEO's
    • Nov 25, 2019
    • 3 min

    The Game-Changing GM's & CEO's

    Rob Arnold As I reflect on 10 years of working with a multitude of different general managers and CEO's in the hospitality and retail space,
    Business Culture Podcast - Episode 5 - Tinashe Nyamudoka
    • Nov 18, 2019
    • 1 min

    Business Culture Podcast - Episode 5 - Tinashe Nyamudoka

    In this episode, Rob visited the highly-regarded Test Kitchen to chat with Tinashe Nyamudoka, head sommelier of this world-class restaurant.
    The connection between Appraisals and the Customer Experience
    • Nov 14, 2019
    • 2 min

    The connection between Appraisals and the Customer Experience

    Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?
    How to Improve Per-Head Spend
    • Nov 11, 2019
    • 3 min

    How to Improve Per-Head Spend

    A brief look into what influences per-head spend across different customer profiles.
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    • ABOUT

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