We kick-off Season 2 of the Business Culture Podcast with a fascinating discussion about the Laureus Sport for Good Foundation with SA foundation director, B...

In this episode, Rob got to chat with Mark Fawzy - the founder of Boxchamp, a globally successful tech solution for gyms born in SA.

Rob sat down with on o RCA's brightest young recruits, Claudia Gevers as well as reflecting on 10 years of lessons with RCA.

Rob Arnold As I reflect on 10 years of working with a multitude of different general managers and CEO's in the hospitality and retail space,

In this episode, Rob visited the highly-regarded Test Kitchen to chat with Tinashe Nyamudoka, head sommelier of this world-class restaurant.

Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?

A brief look into what influences per-head spend across different customer profiles.

Whether you are an employee or employer, the question of how one becomes of greater value to a company OR how one can get an employee to add more value is cr...

In episode 3 of the Business Culture Podcast, Rob chatted to one of Cape Town's up and coming talents in the restaurant scene, Chris Payne. A truly fascinati...

In this episode, I travelled to Rupert & Rothschild to chat with the Global Sales & Marketing Manager, Carla Malherbe. This is a story of an ambitious & reso...

As leaders within organisations, a big part of one's high-level mandate is to drive a collective towards a common objective or set of objectives. The fundame...

In this short podcast, our director of projects, Rob Arnold discusses one of the most important traits to look for when hiring customer-facing staff.