Jul 3, 20203 minAchieving impact through Online Learning in 2020One of the many bi-products of the COVID-19 pandemic has been a more rapid movement to the avenue of online learning. A memorable...
Mar 11, 20201 minBusiness Culture Podcast - S.2 Ep.1 - Brett Graham - The Laureus Story: A Purpose-led OrganisationWe kick-off Season 2 of the Business Culture Podcast with a fascinating discussion about the Laureus Sport for Good Foundation with SA...
Feb 28, 20201 minBusiness Culture Podcast - Episode 10 - Simon Ekin - Lessons from Coaching Captains of IndustryIn the final episode of season 1, I got to chat with Simon Ekin - a prominent performance & life coach based in Cape Town. Simon has...
Dec 12, 20191 minBusiness Culture Podcast - Episode 7 - Recruiting Millenials & RCA turns 10 Rob sat down with on o RCA's brightest young recruits, Claudia Gevers as well as reflecting on 10 years of lessons with RCA.
Nov 25, 20193 minThe Game-Changing GM's & CEO'sRob Arnold As I reflect on 10 years of working with a multitude of different general managers and CEO's in the hospitality and retail space,
Nov 14, 20192 minThe connection between Appraisals and the Customer ExperienceInvestigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?
Nov 11, 20193 minHow to Improve Per-Head Spend A brief look into what influences per-head spend across different customer profiles.