In this episode, Rob got to chat with Elma Smit. Having recently covered both the Cricket and Rugby World Cups in England and Japan respectively, Elma gracio...

We kick-off Season 2 of the Business Culture Podcast with a fascinating discussion about the Laureus Sport for Good Foundation with SA foundation director, B...

In the final episode of season 1, I got to chat with Simon Ekin - a prominent performance & life coach based in Cape Town. Simon has worked with an interesti...

snippet taken from episode 9 of the Business Culture Podcast series. In this episode, Rob chats to Mark Fawzy, founder of Boxchamp.

In this episode, Rob got to chat with Mark Fawzy - the founder of Boxchamp, a globally successful tech solution for gyms born in SA.

In this episode, I had the pleasure of chatting with Scotty Fraser, one of South Africa’s leading financial advisors. Scotty and his team have built up an im...

Rob sat down with on o RCA's brightest young recruits, Claudia Gevers as well as reflecting on 10 years of lessons with RCA.

Rob Arnold As I reflect on 10 years of working with a multitude of different general managers and CEO's in the hospitality and retail space,

In this episode, Rob visited the highly-regarded Test Kitchen to chat with Tinashe Nyamudoka, head sommelier of this world-class restaurant.

Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?

Whether you are an employee or employer, the question of how one becomes of greater value to a company OR how one can get an employee to add more value is cr...

In episode 3 of the Business Culture Podcast, Rob chatted to one of Cape Town's up and coming talents in the restaurant scene, Chris Payne. A truly fascinati...

In this episode, I travelled to Rupert & Rothschild to chat with the Global Sales & Marketing Manager, Carla Malherbe. This is a story of an ambitious & reso...

In our first episode of the Business Culture Podcast series, we chatted to CEO of Royal Johannesburg & Kensington Golf Club, Chris Bentley. At the tender age...

As leaders within organisations, a big part of one's high-level mandate is to drive a collective towards a common objective or set of objectives. The fundame...

In this short podcast, our director of projects, Rob Arnold discusses one of the most important traits to look for when hiring customer-facing staff.