BLENDED LEARNING

TAILORED E-LEARNING

RCA's e-learning capabilities enable our clients to benefit from brand and product-specific learning as well as the extensive RCA library of content. 

Areas covered through RCA E-Learning:

  • Induction & Onboarding

  • Compliance

  • Sales Skills

  • Customer Service

  • Company Culture Development

  • Product Knowledge

  • Health and Safety

  • Wellness

LIVE WEBINARS & WORKSHOPS

Live workshops and webinars enable us to focus on the execution of specific skill-sets and to problem-solve more effectively. The RCA live training works in tandem with our e-learning to ensure that learning equates to performance in the workplace.

Areas covered in the live workshops & webinars:

  • Building a Service Culture

  • Internal Communication

  • Outbound Communication with Customers

  • The Sales Approach

  • Management & Leadership

  • Building a Culture (Leadership)

  • Problem-Solving

  • Dealing with Friction

SOME OF THE BRANDS WE HAVE WORKED WITH...

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