Live workshops and webinars enable us to focus on the execution of specific skill-sets and to problem-solve more effectively. The RCA live training works in tandem with our e-learning to ensure that learning equates to performance in the workplace.

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Areas covered in the live workshops & webinars:

• Building a Service Culture

• Internal Communication

• Outbound Communication with Customers

• The Sales Approach

• Management & Leadership

• Building a Culture (Leadership)

• Problem-Solving

• Dealing with Friction