MYSTERY SHOPPING

The RCA Mystery Shopper Programme has audited in excess of 1200 retail, hospitality, health-care and fitness brands. 

Aligned to our performance management pillar, the mystery shopper programme is the mechanism by which our clients benefit from an acutely aligned perspective between company and customer. 

The mystery shopper programme has also proved to be a fantastic tool to achieve progressive accountability. 

SOME OF THE BRANDS WE HAVE WORKED WITH...

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