Has there ever been a time in human existence where the degree of distraction exceeded the current magnitude? Why is this relevant in the...

Season 3 of the Business Culture Podcast is upon us and we are delighted to introduce a very special guest to kick off the new chapter -...

Our founder, Rob Arnold, had the pleasure of sitting down with Damian Wrigley, GM of Pearl Valley Golf Estate at Val de Vie to understand...

I recently had the pleasure of conversing with the mercurial Mike Leemhuis, one of South Africa's most successful exports in the club and...

A South African that has made global impact through a wonderful career in the golf and club industry. In this episode, Rob Arnold &...

In a recent meeting with a prospect, I was asked the question, "Can we not just sign up for a few of the online courses rather than...

A figure synonymous with European and South African golf, Dale Hayes is one of the finest raconteurs one would be lucky to spend some...

We've compiled a few key focus areas to assist cellar doors towards achieving a greater customer value proposition and consequently,...

After recently hosting a webinar on this topic for club managers, I wanted to pen a few key sentiments from the webinar which would...

NEW LIVE WORKSHOP: A challenging year no doubt but there has never been a better time to commence with your GREATEST COMEBACK. This LIVE...

In the first of our Q&A series, we chat to Tinashe Nyamudoka about what he focuses on to build his personal brand. To find out more about...

One of the many bi-products of the COVID-19 pandemic has been a more rapid movement to the avenue of online learning. A memorable...

We at RCA are immensely proud to launch our brand new online course, "The Indispensable Employee" This course has been designed to...

The company behind the Business Culture Podcast series, RCA Consulting, turned 10 years old in January 2020 and in reflection, Rob Arnold...

The RCA White Label Digital Learning Platform enables companies to create their own online learning curriculum for staff and other...

Michael Leemhuis, M.A. Ed., CCM, CCE, PGA Master Professional Michael was born and had his initial education in South Africa. After...

Rob sat down with on o RCA's brightest young recruits, Claudia Gevers as well as reflecting on 10 years of lessons with RCA.

Rob Arnold As I reflect on 10 years of working with a multitude of different general managers and CEO's in the hospitality and retail space,

In this episode, Rob visited the highly-regarded Test Kitchen to chat with Tinashe Nyamudoka, head sommelier of this world-class restaurant.

Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?