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    Management Principles: The Power of Progressive Stimulus
    • Feb 2
    • 2 min

    Management Principles: The Power of Progressive Stimulus

    Has there ever been a time in human existence where the degree of distraction exceeded the current magnitude? Why is this relevant in the...
    Jeff Clause - A Journey in People-Centricity
    • Oct 13, 2021
    • 1 min

    Jeff Clause - A Journey in People-Centricity

    Season 3 of the Business Culture Podcast is upon us and we are delighted to introduce a very special guest to kick off the new chapter -...
    PODCAST: Finding the Leadership Balance between Aspiration & Humility
    • Sep 20, 2021
    • 1 min

    PODCAST: Finding the Leadership Balance between Aspiration & Humility

    Our founder, Rob Arnold, had the pleasure of sitting down with Damian Wrigley, GM of Pearl Valley Golf Estate at Val de Vie to understand...
    Dealing with Difficult Customers & Members
    • Aug 8, 2021
    • 1 min

    Dealing with Difficult Customers & Members

    I recently had the pleasure of conversing with the mercurial Mike Leemhuis, one of South Africa's most successful exports in the club and...
    Business Culture Podcast: Mike Leemhuis - Leading & Managing in Tumultuous Times
    • Aug 5, 2021
    • 1 min

    Business Culture Podcast: Mike Leemhuis - Leading & Managing in Tumultuous Times

    A South African that has made global impact through a wonderful career in the golf and club industry. In this episode, Rob Arnold &...
    Employee Training: The Infinite Game
    • May 22, 2021
    • 2 min

    Employee Training: The Infinite Game

    In a recent meeting with a prospect, I was asked the question, "Can we not just sign up for a few of the online courses rather than...
    The Dale Hayes Story
    • Apr 24, 2021
    • 1 min

    The Dale Hayes Story

    A figure synonymous with European and South African golf, Dale Hayes is one of the finest raconteurs one would be lucky to spend some...
    The Cellar Door Experience: Levelling up in 2021
    • Dec 28, 2020
    • 3 min

    The Cellar Door Experience: Levelling up in 2021

    We've compiled a few key focus areas to assist cellar doors towards achieving a greater customer value proposition and consequently,...
    Why people join Golf Clubs today
    • Nov 11, 2020
    • 1 min

    Why people join Golf Clubs today

    After recently hosting a webinar on this topic for club managers, I wanted to pen a few key sentiments from the webinar which would...
    YOUR GREATEST COMEBACK - Live Workshop
    • Sep 29, 2020
    • 1 min

    YOUR GREATEST COMEBACK - Live Workshop

    NEW LIVE WORKSHOP: A challenging year no doubt but there has never been a better time to commence with your GREATEST COMEBACK. This LIVE...
    Content Partner Q&A - Tinashe Nyamudoka
    • Sep 17, 2020
    • 1 min

    Content Partner Q&A - Tinashe Nyamudoka

    In the first of our Q&A series, we chat to Tinashe Nyamudoka about what he focuses on to build his personal brand. To find out more about...
    Achieving impact through Online Learning in 2020
    • Jul 3, 2020
    • 3 min

    Achieving impact through Online Learning in 2020

    One of the many bi-products of the COVID-19 pandemic has been a more rapid movement to the avenue of online learning. A memorable...
    The Indispensable Employee Online Course
    • Jun 27, 2020
    • 1 min

    The Indispensable Employee Online Course

    We at RCA are immensely proud to launch our brand new online course, "The Indispensable Employee" This course has been designed to...
    RCA Shorts - Learning from 10 Years in Business - Recognition
    • May 12, 2020
    • 1 min

    RCA Shorts - Learning from 10 Years in Business - Recognition

    The company behind the Business Culture Podcast series, RCA Consulting, turned 10 years old in January 2020 and in reflection, Rob Arnold...
    White Label Learning Platform
    • May 11, 2020
    • 1 min

    White Label Learning Platform

    The RCA White Label Digital Learning Platform enables companies to create their own online learning curriculum for staff and other...
    Business Culture Podcast - S.2 EP.3 - Mike Leemhu - Creating Impact in Uncertain Times
    • May 2, 2020
    • 2 min

    Business Culture Podcast - S.2 EP.3 - Mike Leemhu - Creating Impact in Uncertain Times

    Michael Leemhuis, M.A. Ed., CCM, CCE, PGA Master Professional Michael was born and had his initial education in South Africa. After...
    Business Culture Podcast - Episode 7 - Recruiting Millenials & RCA turns 10
    • Dec 12, 2019
    • 1 min

    Business Culture Podcast - Episode 7 - Recruiting Millenials & RCA turns 10

    Rob sat down with on o RCA's brightest young recruits, Claudia Gevers as well as reflecting on 10 years of lessons with RCA.
    The Game-Changing GM's & CEO's
    • Nov 25, 2019
    • 3 min

    The Game-Changing GM's & CEO's

    Rob Arnold As I reflect on 10 years of working with a multitude of different general managers and CEO's in the hospitality and retail space,
    Business Culture Podcast - Episode 5 - Tinashe Nyamudoka
    • Nov 18, 2019
    • 1 min

    Business Culture Podcast - Episode 5 - Tinashe Nyamudoka

    In this episode, Rob visited the highly-regarded Test Kitchen to chat with Tinashe Nyamudoka, head sommelier of this world-class restaurant.
    The connection between Appraisals and the Customer Experience
    • Nov 14, 2019
    • 2 min

    The connection between Appraisals and the Customer Experience

    Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?
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