In the final episode of season 1, I got to chat with Simon Ekin - a prominent performance & life coach based in Cape Town. Simon has worked with an interesti...

Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?

As leaders within organisations, a big part of one's high-level mandate is to drive a collective towards a common objective or set of objectives. The fundame...