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    Management Principles: The Power of Progressive Stimulus
    • Feb 2
    • 2 min

    Management Principles: The Power of Progressive Stimulus

    Has there ever been a time in human existence where the degree of distraction exceeded the current magnitude? Why is this relevant in the...
    Jeff Clause - A Journey in People-Centricity
    • Oct 13, 2021
    • 1 min

    Jeff Clause - A Journey in People-Centricity

    Season 3 of the Business Culture Podcast is upon us and we are delighted to introduce a very special guest to kick off the new chapter -...
    PODCAST: Finding the Leadership Balance between Aspiration & Humility
    • Sep 20, 2021
    • 1 min

    PODCAST: Finding the Leadership Balance between Aspiration & Humility

    Our founder, Rob Arnold, had the pleasure of sitting down with Damian Wrigley, GM of Pearl Valley Golf Estate at Val de Vie to understand...
    PODCAST: Running a Club as a Business (not a club)
    • Sep 5, 2021
    • 1 min

    PODCAST: Running a Club as a Business (not a club)

    Our founder, Rob Arnold, had the pleasure of sitting down with Chris Bentley, CEO of Royal Johannesburg and Kensington Golf Club to...
    Dealing with Difficult Customers & Members
    • Aug 8, 2021
    • 1 min

    Dealing with Difficult Customers & Members

    I recently had the pleasure of conversing with the mercurial Mike Leemhuis, one of South Africa's most successful exports in the club and...
    Employee Training: The Infinite Game
    • May 22, 2021
    • 2 min

    Employee Training: The Infinite Game

    In a recent meeting with a prospect, I was asked the question, "Can we not just sign up for a few of the online courses rather than...
    Why people join Golf Clubs today
    • Nov 11, 2020
    • 1 min

    Why people join Golf Clubs today

    After recently hosting a webinar on this topic for club managers, I wanted to pen a few key sentiments from the webinar which would...
    YOUR GREATEST COMEBACK - Live Workshop
    • Sep 29, 2020
    • 1 min

    YOUR GREATEST COMEBACK - Live Workshop

    NEW LIVE WORKSHOP: A challenging year no doubt but there has never been a better time to commence with your GREATEST COMEBACK. This LIVE...
    Content Partner Q&A - Tom Dawson-Squibb
    • Sep 21, 2020
    • 1 min

    Content Partner Q&A - Tom Dawson-Squibb

    In our latest Q&A short, we chat to teaming and leadership virtuoso, Tom Dawson-Squibb about how he got into the teaming and leadership...
    Achieving impact through Online Learning in 2020
    • Jul 3, 2020
    • 3 min

    Achieving impact through Online Learning in 2020

    One of the many bi-products of the COVID-19 pandemic has been a more rapid movement to the avenue of online learning. A memorable...
    Business is Personal - RCA Shorts - Lessons after 10 Years in Business
    • May 13, 2020
    • 2 min

    Business is Personal - RCA Shorts - Lessons after 10 Years in Business

    As much as we like to think that the personal and business world are separate - I’ve come to learn in the last 10 years that they in fact...
    Business Culture Podcast - S.2 Ep.1 - Brett Graham - The Laureus Story: A Purpose-led Organisation
    • Mar 11, 2020
    • 1 min

    Business Culture Podcast - S.2 Ep.1 - Brett Graham - The Laureus Story: A Purpose-led Organisation

    We kick-off Season 2 of the Business Culture Podcast with a fascinating discussion about the Laureus Sport for Good Foundation with SA...
    How to listen to your Customers and remain Relevant
    • Feb 13, 2020
    • 1 min

    How to listen to your Customers and remain Relevant

    snippet taken from episode 9 of the Business Culture Podcast series. In this episode, Rob chats to Mark Fawzy, founder of Boxchamp.
    Business Culture Podcast - Episode 9 - Mark Fawzy - Listening to Customers
    • Feb 13, 2020
    • 1 min

    Business Culture Podcast - Episode 9 - Mark Fawzy - Listening to Customers

    In this episode, Rob got to chat with Mark Fawzy - the founder of Boxchamp, a globally successful tech solution for gyms born in SA.
    Business Culture Podcast - Episode 7 - Recruiting Millenials & RCA turns 10
    • Dec 12, 2019
    • 1 min

    Business Culture Podcast - Episode 7 - Recruiting Millenials & RCA turns 10

    Rob sat down with on o RCA's brightest young recruits, Claudia Gevers as well as reflecting on 10 years of lessons with RCA.
    The Game-Changing GM's & CEO's
    • Nov 25, 2019
    • 3 min

    The Game-Changing GM's & CEO's

    Rob Arnold As I reflect on 10 years of working with a multitude of different general managers and CEO's in the hospitality and retail space,
    Business Culture Podcast - Episode 5 - Tinashe Nyamudoka
    • Nov 18, 2019
    • 1 min

    Business Culture Podcast - Episode 5 - Tinashe Nyamudoka

    In this episode, Rob visited the highly-regarded Test Kitchen to chat with Tinashe Nyamudoka, head sommelier of this world-class restaurant.
    The connection between Appraisals and the Customer Experience
    • Nov 14, 2019
    • 2 min

    The connection between Appraisals and the Customer Experience

    Investigating the relationship between Appraisals and the Customer Experience. What does an effective appraisal system do for consistency?
    How Indispensable Employees Operate
    • Oct 25, 2019
    • 4 min

    How Indispensable Employees Operate

    Whether you are an employee or employer, the question of how one becomes of greater value to a company OR how one can get an employee to...
    Business Culture Podcast Episode 3 - Chris Payne
    • Oct 3, 2019
    • 1 min

    Business Culture Podcast Episode 3 - Chris Payne

    In episode 3 of the Business Culture Podcast, Rob chatted to one of Cape Town's up and coming talents in the restaurant scene, Chris...
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