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Jun 18, 20181 min read
We are the Sum of our Interactions
A philosophy which sits at the core of how we approach training and measurement with our clients is that we are the sum of every...


Jun 14, 20181 min read
Training to Contemporary Customer Needs
A look into our focus in terms of training and how it is aligned to contemporary customer needs. #customerjourney #CXdevelopment...


Jun 12, 20181 min read
The balance between WHY & HOW
A brief look into the important balance between WHY and HOW when it comes to changing staff behaviour. #StaffRetention #customerjourney...
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