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Jul 9, 20184 min read
Deconstructing Effective Leadership: The Golf Club
It's no secret that an organisational culture is defined by the degree to which the leaders of said organisation drive thinking and...


Jun 12, 20181 min read
The balance between WHY & HOW
A brief look into the important balance between WHY and HOW when it comes to changing staff behaviour. #StaffRetention #customerjourney...


Mar 15, 20184 min read
Junior Management and Developing Customer Centricity
In the ten years that I have been working in the culture development space with small business to large enterprise, a few common threads...
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