1. The fundamentals of Transactional vs Transformational Leadership. 

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2. Eliminating the One-Size-Fits-All approach to management. 

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3. Understanding what drives behaviour in different personality types. 

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4. Defining and articulating expectations. 

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5. Pre-empting resistance to expectation. 

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6. Reinforcing expectations to create consistency. 

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7. Measuring performance and providing feedback on the go. 

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8. Finding the balance between empathy and enforcement. 

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9. Using data to instil objectivity in one's management and leadership style. 

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10. Career Development.

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