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Staff Training

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The
Gate to Gate
Experience

FORMAT:

Blended (In-Person & Virtual)

Structure:

4 Modules

Duration of each Module:

2 Hours

Relevant to:

Frontline Staff, Managers & Supervisors

Image by Kelly Sikkema

Focus Areas

Blended Learning (In-Person & Digital Component)

1. Laying the Foundations

2. Telephonic Service & Booking Experience

3. Golfer Arrivals and Orientation

4. Locker Rooms Setup and Experience

5. Golf Shop Experience

6. Range Experience

7. On-Course Experience

8. Halfway Experience

9. Restaurant & Bar Experience

10. Building out your Customer Journey

Instant Quotation

Anchor 1

SOME OF THE BRANDS WE HAVE WORKED WITH...

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