RCA Consulting.

We are

CULTURE DEVELOPMENT

Specialists

WHAT WE DO

RCA operates as a culture development & customer experience enabler to brands across the retail, medical & hospitality sectors.

 

We seek to enhance the culture & customer value proposition of our clients through strategy, blended learning and measurement.

 

Our ongoing objective within every client ecosystem is to

1) enhance the employee contribution through a greater connection to the company culture and

2)to improve consumer per-head spend as a result of greater value being experienced through every touchpoint of the customer journey. 

 
 

BESPOKE TRAINING

MYSTERY SHOPPER

A multi-source audit of your customer experience to assess current service levels as well as hold staff accountable to maintaining desired performance standards.

 
 

CLIENTS

V&A Waterfront

CONTACT

US

Email.

info@rcaconsult.com

Call me Back

Address.

Sunclare Building, 21 Dreyer Street, Claremont, Cape Town, 7708

 
 

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TELL

US