
PERPETUAL
Enabling exceptional & perpetual member & visitor value
through strategy, measurement & training.


ABOUT RCA
RCA was founded in 2010 by Rob Arnold. Since then, the company has worked with over 50 of the top golf destinations in Southern Africa and over 1500 brands across retail, hospitality and health care.
Our purpose is to enable the cultivation of exceptional company cultures through training and measurement.

CUSTOMER JOURNEY DESIGN
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BENCHMARKING MYSTERY SHOPPER
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BLENDED LEARNING OFFERING
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PERFORMANCE MANAGEMENT
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